
Episode 11: The Art of the Apology
There is a wrong way to say "I'm sorry," and when it is done, it can inflict more harm than good. Learn how to take full ownership and apologize the right way. Brian and Devin reflect on the Houston Astro's recent "apology" for the cheating scandal. Was it sincere? Does it matter? How will the Astro opponents react to the stealing and cheating? How will the fans react? Was the punishment…